Adrienne Hersch Properties (collectively, “AHP,” “We,” “Us” or “Our”), in partnership with one another, own and operate an e-commerce retail boutique through the website, www.ahpstore.co.za (the “Website” or the “Site”).
The Policy covers our treatment and use of personally identifiable information and/or personal data that is collected via the Website (the “Personal Information”) from Registered Users (as defined below) when such Registered Users electronically communicate with or otherwise access the Website.
Collection and Use of Information
The Personal Information We Collect. This Policy applies to all information collected by or submitted to the Website. We consider “personal information” to mean information about an identifiable individual. As part of the registration process, you will create an account and will be asked to provide a variety of information including, but not limited to, your name, mailing address, email address, and phone number. You will be asked to provide a user name when you create an account. Only registered users will have access to this Website (“Registered Users”), and only AHP employees who have a @kwsa.co.za e-mail address are eligible to become Registered Users.
IP Address. An IP (Internet Protocol) address is a number that is automatically assigned to your computer by your internet service provider when you log on. Your IP address is not linked to your Personal Information but AHP does reserve the right to use IP addresses to identify individuals who threaten the Website or other users or visitors. IP addresses may also be used to help diagnose problems with the Website and to gather broad anonymised demographic information about users of its Website.
Other Information. When you access the Website, AHP will automatically receive some information about your use of the service. The type of information that is automatically collected by AHP includes such things as the date and time of access of the Website, the Internet protocol (IP) address of the computer that you are using, the domain and host from which you access the Internet, your browser software and operating system, the referring website address, and the specific activities you are engaged in while visiting the Site. This aggregate tracking information is used to help AHP improve and enhance the website experience for all of its Registered Users. The information we collect in this manner is usually anonymised, and we will not identify you from this data, subject to a need to do so to protect the Site and/or other users.
If you want to delete any cookies that were already sent to your computer, please refer to your web browser’s “Help” facility. In addition, most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the “Help” facility provided with your browser. Please note that if you disable cookies you may not be able to take advantage of some of the Site's interactive functionality.
Do Not Track Signals
Certain web browsers provide users with an option by which you may have your browser send a “Do Not Track” signal to websites that you are visiting, advising the recipient websites that you do not want to have your online activity tracked. However, the way browsers communicate such “Do Not Track” signals is not yet uniform and, accordingly, our Website does not take any action in response to such signals. In the event a final standard is developed and accepted, we may reassess how we should respond to such signals.
You must be 18 years of age and a resident of the Republic of South Africa to use this Site. AHP does not knowingly collect or maintain any Personal Information from children under the age of 13, and no part of any of the Site is designed with the purpose of attracting such children.
We only collect, use and/or disclose your Personal Information with your consent. We will ask for your consent to collect and maintain your Personal Information; to use your Personal Information to communicate with you electronically and otherwise; and to track your activities on the Site using cookies and other tracking devices. We do not share your personal information with third parties for marketing or other purposes, but if we were to do so in the future, we would first obtain your consent.
When you register for an account through the Website, we will provide you with the opportunity to receive information from us about services, products, information and/or offers that we think might be of interest to you. If you no longer want to receive such information, follow the instructions set forth in the Opting In and Opting Out of Electronic Communications section in this Policy.
If you use the Website from any country outside the Republic of South Africa, the various communications will necessarily result in the transfer of information across international boundaries. By visiting the Website, you consent to these transfers.
Use of Information
In General. We use the Personal Information your provide to us for the purpose of communicating with the parties to the transactions in which you are engaged or with other persons or entities with whom you are involved in connection with the transactions on the Website and to process and bring those transactions to completion and is also be used in the following ways:
To deliver materials, information and services which may be of interest to you
To give you notice of and/or resolve any problems that may arise in connection with our services
To better understand the needs and interests of our customers,
to analyse the success of our services and Website and for research and development purposes
To manage the Website's interactive functionality
To help us improve and enhance the Website experience for all of its visitors, and customise the content on our Website, for compliance with our legal and regulatory obligations, which we may do without your consent, as otherwise reasonably required to provide customer services and maintain the Website, to investigate potential breaches of the Terms and Conditions of Use of the Website
We may also use your Personal Information to contact you via direct postal mail and/or electronically to the extent you have opted-in and agreed to receive such communications, and as such activity is permitted by law. With your consent, this information may also be used to help us and our commercial partners, and services providers deliver information to you, and for other purposes as are reasonably necessary to provide the services requested by you. You will be given the opportunity to opt-out of receiving future mailings or other messages each time you receive such communications from us by following the instructions in the e-mail or other message you receive from us or by following the instructions set forth in the Opting In and Opting Out of Electronic Communications section in this Policy.
Opting In and Opting Out of Electronic Communications. At certain points where Personal Information is collected on our Website, there will be a box to indicate that you wish to receive certain information or communications from us. You must opt in to receive electronic communications, such as emails from us. You may also opt-out of receiving any such communications in the future at any time. In all of our electronic communications you will be given the opportunity to opt out of receiving future communications.
Lawful Access, Legal Action and Investigations. Your Personal Information may otherwise be disclosed to non-affiliated third parties with your consent, or to comply with, applicable laws and regulations. We may disclose Personal Information if we believe it is necessary to investigate, prevent, or take action regarding suspected illegal activities or fraud, situations involving the physical safety of any person, violations of our Terms and Conditions of Use, or otherwise in accordance with applicable law.
Disclosure of Personal Information to Non-Affiliated Third Parties. In addition to the above disclosures, AHP may share your Personal Information, without restriction, with companies and organisations that we retain to perform services for us, such as those that provide data processing, computer software maintenance and development, and companies providing professional, legal or accounting advice to us. In such situations, AHP requires that these companies and organisations agree to (a) maintain the confidentiality of the Personal Information, and (b) limit the use of such Personal Information to the purposes for which it was provided. We will not sell, rent or market Personal Information collected on this Website to non-affiliated third parties for their marketing purposes, unless we have your consent. However, we may disclose aggregated statistics about visitors to the Website, along with anonymous information concerning individual users of the Website. We may aggregate anonymised information with additional information collected from the Site and from other sources.
We may share anonymised information (including aggregate information) we collect regarding our users with third parties (such as advisors, and/or consultants) for various business purposes including conducting general business analysis, and developing website content and services.
Retention of Personal Information. Personal Information is retained to deliver our services, to otherwise fulfil identified or apparent purposes, and Personal Information may be retained for record-keeping. At some point AHP may elect to destroy, erase or anonymise your Personal Information. Once anonymised, we undertake not to re-identify the information.
You may have the right to request access to the Personal Information that we hold about you, which includes the right to amend, correct or delete that information, as appropriate, and to receive an account of how it has been used and a list of the organisations to whom it has been disclosed. In some circumstances, you may have the right to object to AHP’S use of that Personal Information. You may request access and update your Personal Information by writing to email@example.com.
To protect the confidentiality of your information and respect your wishes for how it is used, AHP offers “opt out” alternatives. Specifically, you may instruct us not to share Personal Information about you with our affiliated entities. As noted above, you may also opt-out of receiving electronic communications from us at any time. You may make your privacy choice at any time and it will remain in effect until you change it.
If you would like to check, change, or confirm your privacy choices please contact us at firstname.lastname@example.org.
Links to Other Websites and Services
The Website may contain links to various other sites. These sites may seek to collect from your user information voluntarily or may otherwise collect certain information (for example, your IP address). Please be aware that these other websites may have different privacy policies that may subject users to different privacy practices. Please review the privacy policies of such other websites for information concerning what information is collected on such websites and how it is used.
Information Storage and Protection
AHP will maintain reasonable procedures to protect the security and confidentiality of Personal Information provided to it by Users, in accordance with Applicable Law.
There are industry standard safeguards in place to protect Registered Users’ Personal Information, such as the use of firewalls and SSL certificates, and limiting access to such information by company personnel. However, no transmission made through the internet can be made completely secure, and accordingly, we will not, to the extent permitted by applicable law, be liable for the disclosure of any Users’ Personal Information that occurs as a result of, for example, transmission errors or the actions of any third party.
In the unlikely event that we determine that there may have been a security breach that results in the unauthorised disclosure of Personal Information to a third party, AHP will promptly notify consumers whose Personal Information it reasonably believes may have been compromised by posting information on the Website and, if email contact is possible, then also by sending an email notification with respect to the situation.
Options to Review and Opt-Out Choices
In addition to having the ability to opt-out of receiving electronic communications, such as emails from AHP (to unsubscribe, click “unsubscribe” button at the bottom of such emails), Registered Users may access, review and, in certain situations, update, revise and/or delete certain Personal Information by accessing and editing their accounts on the Website or by sending an e-mail to our privacy officer at email@example.com. Additionally, please note that while you may request the updating, revision or deletion of such information, a copy of the unrevised information may be maintained in AHP’s records after any such revision or deletion.
If for any reason you wish to discontinue the use of the Website and have your Personal Information removed from our database, please contact us at firstname.lastname@example.org.
Changes in Policy